Emergency
- Call 112
Health Insurance Bureau
(Kancelář zdravotního pojištění)
Tel: +420 236 033 411
Email: info@kancelarzp.cz
Treatment, coverage & costs
Doctors
- You can only use the EHIC card with a doctor who has a contract with a Czech health insurance fund - zdravotní pojišťovna (most do, though there are non-contracted doctors in tourist areas).
- The doctor will provide you with a copy of this certificate, to show whenever you need any treatment, tests or prescription medication.
- Staying for longer?
- You can register with a Czech health insurance funds and receive a certificate of registration (Potvrzení o registraci), valid for the length of your stay.
- Show this document whenever you have treatment or to have a prescription filled.
Dentists
- Standard care is free
- Non-standard treatment/materials such as composite fillings or prosthetics – you may have to pay a fee.
Hospital treatment
- Hospital treatment is free of charge.
Prescriptions
- If your medicine is not fully covered/not covered by the public health insurance system, you must pay some or all the cost.
- Detailed information on reimbursement rates of medicines can be found on the website of the State Institute for Drug Control.
Ambulance
- Ambulances are free – if you show your EHIC.
- If not, you will have to pay, and claim it back later from the provider using your EHIC or Provisional Replacement Certificate.
- Mountain rescue is not covered by the EHIC.
Air ambulance
- Air ambulances are free.
Reimbursement
- You should not have to pay anything other than standard patient fees that are payable by residents of the Czech Republic.
- You cannot ask for reimbursement in the Czech Republic.
- If you have paid for care, contact your national health insurance fund for reimbursement when you get home.
Patient contribution
- There is a standard charge of CZK 90 for emergency medical services, including emergency dental services.
- Various patient contributions apply to drugs.
Dialysis, oxygen & chemotherapy
- If you know you will need any of these treatments while in the Czech Republic, contact a Czech healthcare provider (doctor, hospital, etc.) before you travel.
- For more information, contact the Health Insurance Bureau or any Czech public health insurance fund before you travel.
How do I apply for an EHIC?
The EHIC is issued automatically for all Czech insured persons citizens. In case of loss of card, you should contact the public health insurance fund.
Doctors & hospitals accepting the EHIC
Contractual healthcare providers accepting the EHIC can be found on the websites of the health insurance funds:
- Všeobecná zdravotní pojišťovna (VZP ČR)
- Zaměstnanecká pojišťovna Škoda (ZPŠ)
- RBP zdravotní pojišťovna (RBP)
- Česká průmyslová zdravotní pojišťovna (ČPZP)
- Vojenska Zdravotni Pojistovna (VoZP)
- Zdravotní pojišťovna ministerstva vnitra (ZPMV ČR)
- Oborová zdravotní pojišťovna zaměstnanců bank, pojišťoven a stavebnictví (OZP)
Loss of card
Contacts for holders of EHICs issued in the Czech Republic
The loss of the EHIC is reported to the relevant health insurance fund:
České zdravotní pojišťovny - KZP (kancelarzp.cz)
They issue a replacement certificate and subsequently automatically a new EHIC. If the corresponding insurance fund is not known, you may contact:
Kancelář zdravotního pojištění
Tel: +420 236 033 411
Email: info@kancelarzp.cz