Malta - European Health Insurance Card

Emergency

Call 112

Competent institution
Ministry for Health - Department for Policy in Health
Tel: +356 25952400
Email: entitlement [dot] healthgov [dot] mt (entitlement[dot]health[at]gov[dot]mt)

For questions about healthcare during your stay in Malta, please contact:
Department for Policy in Health - Health Care Funding
Ground Floor
Ex-Outpatients’ Block
St Luke’s Hospital
G’Mangia PTA 1010
Tel: +356 2595 2400
e-mail: entitlement [dot] healthgov [dot] mt (entitlement[dot]health[at]gov[dot]mt)
Website: www.ehic.gov.mt

Treatment, coverage & costs

If you require urgent/necessary medical care while staying temporarily in Malta, please present a valid European Health Insurance Card (EHIC). This card gives you access to state-provided healthcare at the public health centres listed below.

If you plan to stay in Malta for longer (for example as a posted worker or pensioner) your current competent institution should send a S1 to Malta competent institution, that will then issue a Certificate of Entitlement.

You should present your Malta Identity Card whenever you need to access public health care services.

Medical services

• Medical services are provided free of charge in public health hospitals and health care centres to all persons insured or covered by healthcare coverage on presentation of valid documentation.
• You must present a valid European Health Insurance Card (EHIC) or a Provisional Replacement Certificate to make use of the services provided in these facilities.
• If you do not present one of these documents, you will need to pay for the services provided by public health care services in Malta.
• Public health centres in Malta
  • Floriana Health Centre – +356 2124 3314 / +356 2568 0000
  • Gzira Health Centre – +356 2134 4766 / +356 2133 7244 / +356 2260 9000
  • Qormi Health Centre – +356 2148 4450 / 1 / 2 / 3
  • Paola Health Centre – +356 2169 1314 / +356 2169 1315 / +356 2180 5157 / +356 2367 5000
  • Cospicua Health Centre – +356 2167 5492 / +356 2397 2000
  • Mosta Health Centre – +356 2141 1065 / +356 2269 5000
  • Rabat Health Centre – +356 2145 9082 / +356 2256 3000
  • Victoria Gozo General Hospital / Health Centre – +356 2156 1600 / +356 2215 6820
  • Birkirkara Health Centre – +356 2149 4960 / +356 2277 4000

Dentists

• Emergency dental treatment is provided free of charge at Mater Dei Hospital in Msida and the health centres.
• Routine and non-urgent dental care is provided privately. You will need to pay for this yourself. These costs are non-refundable.

Hospital treatment

• Acute emergency treatment is provided at
  • Mater Dei Hospital, Msida – +356 2545 0000
  • Gozo General Hospital, Gozo – +356 2156 1600
• In the event of an acute emergency,
  • call 112 for an ambulance, or
  • go straight to the Accident & Emergency Department at Mater Dei Hospital or Gozo General Hospital.

Prescriptions

• Any medication prescribed during in-patient treatment, and for the first 3 days after discharge from hospital, is free of charge.
• You will be charged in full for anything prescribed after this period. These charges are non-refundable.

Ambulance

• In the event of an emergency, transport by ambulance to the hospital is covered by the European Health Insurance Card (EHIC).

Air ambulance

• No information available.

Health Site Finder

• Find pharmacies, health centres and district dispensaries in Malta and Gozo

Reimbursement

• If you require reimbursement for any expenses incurred for medical care provided by the Public Health Care System whilst in Malta, please contact:

Ministry for Health
Department for Policy in Health - Health Care Funding
Directorate Health Care Funding
Ground Floor
Ex-Outpatients’ Block
St Luke’s Hospital
G’Mangia PTA 1010
Tel: +356 2595 2400
e-mail: entitlement [dot] healthgov [dot] mt (entitlement[dot]health[at]gov[dot]mt)

Patient contribution

In Malta public health care is provided free of charge to all entitled persons, provided that they can present valid documentation.

Dialysis, oxygen & chemotherapy

If these services are required during your stay in Malta you should contact the service providers to make the necessary arrangements before arriving in Malta as follows.

• Renal dialysis – Contact Mater Dei Hospital: Renal Unit – Reception Area: +356 2545 6090; Haemodialysis Area: +356 2545 6079 / +356 2545 6080; Peritoneal dialysis area: +356 2545 6096
• Oxygen therapy – Contact Mater Dei Hospital: Pharmaceutical Services – +356 2545 6514
• Chemotherapy – Contact Sir Anthony Mamo Oncology Centre – Reception Area: +356 2545 2360 / 1 

How do I apply for an EHIC?

You can apply online for an EHIC via the following websites

• www.ehic.gov.mt
• www.health.gov.mt

Doctors & hospitals accepting the EHIC

• Acute emergency treatment is provided at
  • Mater Dei Hospital, Msida – +356 2545 0000
  • Gozo General Hospital, Gozo – +356 2156 1600
• Public health centres in Malta
  • Floriana Health Centre – +356 2124 3314 / +356 2568 0000
  • Gzira Health Centre – +356 2134 4766 / +356 2133 7244 / +356 2260 9000
  • Qormi Health Centre – +356 2148 4450 / 1 / 2 / 3
  • Paola Health Centre – +356 2169 1314 / +356 2169 1315 / +356 2180 5157 / +356 2367 5000
  • Cospicua Health Centre – +356 2167 5492 / +356 2397 2000
  • Mosta Health Centre – +356 2141 1065 / +356 2269 5000
  • Rabat Health Centre – +356 2145 9082 / +356 2256 3000
  • Victoria Gozo General Hospital / Health Centre – +356 2156 1600 / +356 2215 6820
  • Birkirkara Health Centre – +356 2149 4960 / +356 2277 400

Loss of card

Contacts for holders of EHICs issued in Malta

• In case you are unable to present your EHIC, you should contact your competent institution to provide you with a Provisional Replacement Certificate which you will be able to present to the Service Provider.
• If you cannot present your EHIC at the hospital and you have to pay for the treatment provided, make sure that you have the receipt provided by the hospital and then contact your competent health institution once you return home so that your claim will be processed.