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Employment, Social Affairs and Inclusion

Bodies promoting equal treatment and supporting workers in the European Union and their family members

The organisations designated under the Directive on measures facilitating the exercise of rights conferred on workers in the context of freedom of movement for workers, so-called bodies, are empowered to

  • promote equal treatment,
  • analyse the problems faced by Union workers and members of their family,
  • study possible solutions
  • provide specific assistance.

Such independent legal and/or other assistance includes

  • legal advice on the application of the relevant Union and national rules on free movement of workers,
  • provision of information about complaint procedures,
  • help to protect the rights of workers and members of their family.
  • In some countries it may also include assistance in legal proceedings.

Click on a flag to find out the contact details of the bodies:

  • Federal Chamber of Labour
    Prinz-Eugen-Straße 20-22, 1040 Vienna
    Phone: +43 1 501 65
    Email: akmailboxatakwien [dot] at (akmailbox[at]akwien[dot]at)

    Regional Chambers of Labour
    Website
    (provides advice and assistance on labour law issues)

    Ombud for Equal Treatment
    Taubstummengasse 11, 1040 Vienna,
    Phone: +43 1 532 02 44 or through countrywide toll-free helpline 0800 206 119
    Fax: +43 1 532 02 46
    Email: gawatbka [dot] gv [dot] at (gaw[at]bka[dot]gv[dot]at)  
    (provides advice and assistance related to discrimination based on ethnic origin)

  • Federal Centre of Migration

    Myria
    Rue Royale 138
    1000 Bruxelles
    Tel +32 (0)2 212 30 00
    Fax +32 (0)2 212 30 30
    myriaatmyria [dot] be (myria[at]myria[dot]be)

    UNIA
    Rue Royale 138
    1000 Bruxelles
    Tel +32 (0)2 212 30 00
    Fax +32 (0)2 212 30 30
    infoatunia [dot] be (info[at]unia[dot]be)

  • Employment Agency
    Directorate International labour migration and mediation
    3 Dondukov Blvd.
    1000 Sofia, Bulgaria
    +359 2 9265 318
    D [dot] Kostadinovaataz [dot] government [dot] bg (D[dot]Kostadinova[at]az[dot]government[dot]bg)

  • Ministry of Labour and Pension System
    Ulica grada Vukovara 78, 10000 Zagreb
    infoatmrms [dot] hr (info[at]mrms[dot]hr)
    +385 1 6109611
    Key competences: coordinating body; provides advices regarding employment and labour law

    Other bodies acting as Contact Points

    Office for Human Rights and Rights of National Minorities
    Mesnička 23, 10000 Zagreb
    uredatuljppnm [dot] vlada [dot] hr (subject: Upit%20s%20weba) (ured[at]uljppnm[dot]vlada[dot]hr)
    +385 1 4569324
    Key competences: provides advices regarding discrimination of human rights based on ethnic origin

    Ministry of the Interior
    Ilica 335, 10000 Zagreb
    pitanjaatmup [dot] hr (pitanja[at]mup[dot]hr)
    +385 1 3788193
    Key competences: provides advices regarding residence

    Ministry of Justice
    Ulica grada Vukovara 49, 10000 Zagreb
    pitanjaatpravosudje [dot] hr (pitanja[at]pravosudje[dot]hr)
    +385 1 3714000
    Key competences: provides advices on free legal aid

    Ministry of Science & Education
    Donje Svetice 38, 10000 Zagreb
    visokoobrazovanjeatmzos [dot] hr (visokoobrazovanje[at]mzos[dot]hr) 
    odgojiobrazovanjeatmzos [dot] hr (odgojiobrazovanje[at]mzos[dot]hr)
    + 385 1 4594352 or +385 1 4594478
    Key competences: provides advices regarding education and training

    Ministry for Demography, Family, Youth and Social Policy
    Trg Nevenke Topalušić 1, 10000 Zagreb
    ministarstvoatmdomsp [dot] hr (ministarstvo[at]mdomsp[dot]hr)
    + 385 1 5557348
    Key competences: provides advices on social benefits

    Croatian Employment Service
    Radnička cesta 1, 10000 Zagreb
    hzzathzz [dot] hr (hzz[at]hzz[dot]hr)
    +385 1 6126069
    Key competences: provides advices on active labour market policies and employment

  • Ministry of Labour, Welfare and Social Insurance
    Lordou Vyronos 7,
    1463 Nicosia
    administrationatmlsi [dot] gov [dot] cy (administration[at]mlsi[dot]gov[dot]cy)

    Other bodies acting as Contact Points

    Ministry of Labour, Welfare and Social Insurance
    Department of Labour
    Lordou Vyronos 7,
    1480 Nicosia
    directoratdl [dot] mlsi [dot] gov [dot] cy (director[at]dl[dot]mlsi[dot]gov[dot]cy)

  • Public Defender of Rights
    Údolní 39, 602 00 
    Brno, Czech Republic
    Phone: (+420) 542 542 111
    Fax: (+420) 542 542 112
    E-mail: podatelnaatochrance [dot] cz (podatelna[at]ochrance[dot]cz)
    Website: http://www.ochrance.cz

  • Danish Agency for Labour Market and Recruitment
    PO box 2000
    DK-2300 Copenhagen S Denmark
    E-mail: ContactPointDenmarkatstar [dot] dk (ContactPointDenmark[at]star[dot]dk)
    Information: www.workindenmark.dk and icitizen.dk

  • Gender Equality and Equal Treatment Commissioner
    Endla 10a, 10142 Tallinn, Estonia
    Phone: +372 626 9059
    Email: infoatsvv [dot] ee (info[at]svv[dot]ee)

  • EURES Coordination Office
    Ministry of Economic Affairs and Employment
    P.O. Box 32, FI-00023
    Government
    Tel. +358 29 516001
    Fax +358 9 1606 2160
    kirjaamoattem [dot] fi (kirjaamo[at]tem[dot]fi)
    (general cooperation issues and equality in working life)

    Non- discrimination Ombudsman
    P.O.Box 24, FI-00023
    Government
    Tel. +358 29 5666817
    Fax. +358 29 5666829
    yvvatoikeus [dot] fi (yvv[at]oikeus[dot]fi)
    (equality issues)

  • Le Defenseur des droits
    7 rue Saint- Florentin
    F-75409 Paris Cedex 08
    Tel. 00 33 9 69 39 00 00
    www.defenseurdesdroits.fr
    communicationatdefenseurdesdroits [dot] fr (communication[at]defenseurdesdroits[dot]fr)

  • Office for the Equal Treatment of EU Workers
    Task Force of the Commissioner for Migration, Refugees and Integration
    10179 Berlin, Germany
    E-Mail: infoateu-gleichbehandlungsstelle [dot] de (info[at]eu-gleichbehandlungsstelle[dot]de)
    Internet: www.eu-gleichbehandlungsstelle.de

  • The Greek Ombudsman
    17 Halkokondyli Str.
    104 32 Athens, Greece
    Tel:   (+30) 213 1306 600Fax: (+30) 213 1306 800(+30) 210 7292 129
    pressatsynigoros [dot] gr (press[at]synigoros[dot]gr)

  • Ministry For National Economy
    EURES National Coordination Office
    József nádor tér 2-4, 1051 Budapest
    PO box: 1369 Budapest, Pf. 481.
    Tel: +36 (1) 8963409
    http://eures.munka.hu/euresatngm [dot] gov [dot] hu (eures[at]ngm[dot]gov[dot]hu)

  • Irish Human Rights and Equality Commission
    16-22 Green Street
    Dublin 7
    D07 CR20
    Lo-call: 1 890 245545
    Tel: + 353 (0) 1 8589601
    Fax: + 353 (0) 1 8589609
    Email: infoatihrec [dot] ie (info[at]ihrec[dot]ie)

  • National office against racial discrimination
    (Ufficio Nazionale Antidiscriminazioni Razziali)
    Via della Ferratella in Laterano, 51 – 00184 Roma
    Tel: 06 6779 2267
    Fax : 06 6779 2272
    Email: unaratunar [dot] it (unar[at]unar[dot]it)

  • State Employment Agency
    K.Valdemara iela 38 k-1, Riga, LV – 1010
    Phone 371 67021706,
    Fax 371 67021806,
    E-mail nvaatnva [dot] gov [dot] lv (nva[at]nva[dot]gov[dot]lv)

  • Office of the Equal Opportunities Ombudsperson
    Seimyniskiu str. 1a, LT-09312 Vilnius, Lithuania
    www.lygybe.lt
    Tel. +370 5 2727719
    Fax. +370 5 2612725
    E-mail: lygybeatlygybe [dot] lt (lygybe[at]lygybe[dot]lt)

     

    Lithuanian Labour Exchange
    Under the Ministry of Social Security and Labour
    EURES National Coordination Office
    Geležinio Vilko St. 3A LT-03131 Vilnius Lithuania
    www.ldb.lt
    Tel. +37052137588
    Fax. +37052745883
    E-mail: ginta [dot] aliseviciuteatldb [dot] lt (ginta[dot]aliseviciute[at]ldb[dot]lt)
    (provides information on the rules of free movement of workers)

  • The Centre for Equal Treatment 
    (Le Centre pour l’égalité de traitement, CET)
    65, Route d'Arlon
    L-1140 Luxembourg
    Tél.: (+352) 28 37 36 35
    E-mail: infoatcet [dot] lu (info[at]cet[dot]lu)

  • National Commission for the promotion of Equality
    Gattard House
    National Road 
    Blata l-Bajda HMR 9010, Malta
    Telephone: (+356) 2590 3850
    Fax: (+356) 2590 3851
    E-mail: equalityatgov [dot] mt (equality[at]gov[dot]mt)

  • Ministry of Social affairs and Employment

    All information on rights and obligations can be found on this central website.
    If you cannot find the answer to your question on this website, please fill in the contact form.

    Other bodies acting as Contact Points

    The Netherlands Institute for Human Rights
    College Rechten voor de Mens
    www.mensenrechten.nl
    Postbus 16001, 3500 DA Utrecht
    +31 30 888 38 88
    Kleinesingel 1-3, 3572 CG Utrecht
    Key competences: the Institute explains, monitors and protects human rights, promotes respect for human rights (including equal treatment) in practice, policy and legislation, and increases the awareness of human rights in the Netherlands 

    The Legal Desk

    Juridisch loket
    www.juridischloket.nl
    Key competences: 30 offices give assistance on legal questions free of charge

    Nationale Ombudsman
    Tel +31 70 356 35 63
    Postbus 93122, 2509 AC Den Haag
    Bezuidenhoutseweg 151, 2594 AG Den Haag
    www.nationaleombudsman.nl
    Key competences: the Institution is by law empowered to scrutinize the manner in which public sector authorities fulfil their statutory responsibilities

    Nederlandse Arbeidsinspectie
    PO Box 90801, 2509 LV Den Haag

    Tel 0800 - 5151 (when calling from the Netherlands)
    Tel +31 70 - 333 56 72 (when calling from abroad)
    https://www.nlarbeidsinspectie.nl/
    Key competences: Nederlandse Arbeidsinspectie works for fair, healthy and safe working conditions and socio-economic security

    Antidiscriminatiebureau
    www.discriminatie.nl
    infoatdiscriminatie [dot] nl (subject: Medling) (info[at]discriminatie[dot]nl)
    Key competences: each municipality is required by law to set up an accessible, independent facility where citizens can lodge complaints about discrimination

  • Ministry of Economic Development, Labour and Technology
    Labour Market Department

    00-507 Warsaw ul. Pl. Trzech Krzyży 3/5
    Tel. +48 22 461 64 00
    Fax: +48 22 461 64 01
    Email:  fmw_contactpointatmrpips [dot] gov [dot] pl (fmw_contactpoint[at]mrpips[dot]gov[dot]pl)
    (national contact point, commissioning independent surveys, ensuring publication of independent reports, recommendations and information)

    Other bodies acting as Contact Points

    Chief Labour Inspectorate
    02-315 Warszawa, ul. Barska 28/30
    Tel. + 48 22 391 82 15
    Fax. + 48 22 391 82 14
    E-mail: kancelariaatgip [dot] pip [dot] gov [dot] pl (kancelaria[at]gip[dot]pip[dot]gov[dot]pl)
    (providing independent legal assistance)

    Government Plenipotentiary for Civil Society and Equal Treatment
    00-583 Warszawa, Al. Ujazdowskie 1/3
    Tel. + 48 22 694 75 29
    Fax + 48 22 694 72 34
    E-mail: sekretariat_WKatkprm [dot] gov [dot] pl
    (promotion of equal treatment)

  • The High Commission for Migration
    Av. Infante Santo, nº 42 - 3º
    1350-179 Lisboa
    Tel. 00 351 21 810 61 00
    E-mail: pedro [dot] caladoatacm [dot] gov [dot] pt (pedro[dot]calado[at]acm[dot]gov[dot]pt) and cristina [dot] casasatacm [dot] gov [dot] pt (cristina[dot]casas[at]acm[dot]gov[dot]pt)
    Website: https://www.acm.gov.pt/acm

  • National Council for Combating Discrimination
    Str Valter Mărăcineanu, nr 1-3, sector 1
    010155, Bucharest, Romania
    Tel: + 4021 312 65 78
    Fax: + 4021 312 65 85
    supportatcncd [dot] org [dot] ro (support[at]cncd[dot]org[dot]ro)

  • Ministry of Labour, Social Affairs and Family

    Gender Equality and Equal Opportunities Department
    Špitálska 4, 6, 8
    816 43 Bratislava
    tel.: 02/ 2046 1812
    olga [dot] pietruchovaatemployment [dot] gov [dot] sk (olga[dot]pietruchova[at]employment[dot]gov[dot]sk)

  • Employment service of Slovenia

    Rožna dolina, Cesta IX/6, 1000 Ljubljana
    Phone: +386 1 47 90 900
    Fax: +386 1 47 90 262
    E-mail: gpzrszatess [dot] gov [dot] si (gpzrsz[at]ess[dot]gov[dot]si)

    Other bodies acting as Contact Points

    Advocate of the Principle of Equality
    Železna cesta 16
    1000 Ljubljana
    Phone: +386 1 473 55 31
    E-mail: infoatzagovornik-rs [dot] si (info[at]zagovornik-rs[dot]si)

  • Secretary of State for Migrations
    Ministry of Inclusion, Social Security and Migrations
    National Body for the Free Movement of Workers

    C/. José Abascal, 39 -1ª Planta
    28003 Madrid, Spain
    E-mail: lctueatmeyss [dot] es (lctue[at]meyss[dot]es)
    Website

  • National Board of Trade

    P.O. Box 6803, s-113 86 
    Stockholm, Sweden
    Visiting address: Drottninggatan 89 
    Phone: +46-8-690 48 00 
    Fax: +46-8-30 67 59 
    E-mail: registratoratkommers [dot] se (registrator[at]kommers[dot]se)